When we partner with a provider, we go beyond negotiating discounts or rates. We also take responsibility for patient billing and collections, allowing providers to focus on patient care. Over the past 11 years, HPS has assumed responsibility for over $260 million in patient debt.

Our commitment to providers: We use our best efforts to meet or exceed payment turnaround time of 20 business days for client claims. In 2018, we averaged 14.7 days for full payment. In 2019, we averaged 13.4 days for full payment.

Our commitment to employers and individuals: We continually seek to improve our Wisconsin health network by adding new providers, through improved pricing, and via cost-saving solutions such as telemedicine and bundled payments for common procedures.